A power bank sold online for as little as $27 is being recalled after nine reports of units exploding or catching fire; one incident caused a serious blaze with an estimated $2 million in property damage |
A NEWDERY power bank sold online for as little as $27 has been recalled in the US after nine reports of the devices exploding and catching fire, according to the US Consumer Product Safety Commission (CPSC). One of the incidents involved a serious fire that caused an estimated $2 million in property damage, while another resulted in a burn injury. The recall, announced on September 24, 2026, affects about 21,380 power banks with model number ZHX-PB22. The lithium-ion batteries inside the devices can explode or ignite, creating fire and burn hazards. The affected products were sold on Amazon.com between October 2023 and November 2024 for between $27 and $50.
Which power banks are being recalled after nine reports of units exploding
The recall covers NEWDERY power banks with the model number ZHX-PB22. The affected units are black and come with yellow cables. The NEWDERY brand name is engraved on the front, while the model number is printed on the back of the device. The products were manufactured in China and imported by Shenzhen Xinkewangda Electronics Co., Ltd., doing business as NEWDERY. According to the CPSC, about 21,380 units are covered by the September 2026 recall. The recalled power bank is a portable device containing a lithium-ion battery. The CPSC says the battery can explode or ignite, presenting fire and burn hazards to consumers. Consumers who have one of the affected devices can check the model number on the back of the power bank. They should not rely only on the appearance of the device, as the specific model number, ZHX-PB22, is the key identifier given in the recall notice.
Nine reports included explosions and fires
The recall follows nine reports received by NEWDERY involving the recalled power banks exploding and igniting.One of those reports involved a serious fire that caused approximately $2 million in property damage, according to the CPSC. Another report involved a burn injury. The CPSC has not provided further details in its recall notice about the location of the $2 million fire, what property was damaged or how the incident unfolded. Those details should therefore not be inferred beyond the agency’s description. The agency identifies the lithium-ion battery as the source of the hazard. Lithium-ion batteries can store substantial amounts of energy, and failures can result in overheating, fire or other dangerous events. In this case, the CPSC specifically warns that the battery in the recalled NEWDERY power banks can explode or ignite.
The power banks were sold on Amazon for $27 to $50
The affected power banks were sold through Amazon.com from October 2023 to November 2024, according to the latest CPSC recall notice. Their reported selling price ranged from $27 to $50. That means the $27 figure refers to the lowest reported selling price for the recalled product, rather than the price of the particular power bank involved in the $2 million property-damage incident. The September 2026 recall covers about 21,380 units. The products were manufactured in China and imported by Shenzhen Xinkewangda Electronics Co., Ltd., which operates under the NEWDERY name. There is also an important history behind the recall. In June 2025, the CPSC had already warned consumers to immediately stop using NEWDERY ZHX-PB22 power banks after receiving the same nine reports of explosions and fires. At that time, the agency said about 17,670 defective units had been sold exclusively on Amazon from March 2023 through November 2024 for $27 to $50. The 2025 notice said the importer had refused to conduct a recall. The figures from the two notices should not be combined. The 17,670-unit figure belongs to the June 2025 warning, while the 21,380-unit figure belongs to the September 2026 recall.
Consumers have been told to stop using the device
The CPSC is now telling consumers to stop using the recalled power banks immediately and contact NEWDERY for instructions on obtaining a full refund. Consumers seeking a refund will have to provide a photograph of the recalled power bank showing its model number and serial number, along with the word ‘recalled’ and the consumer’s last name written on the device in permanent marker. They will also have to confirm that the power bank has been disposed of in accordance with applicable laws and regulations. The disposal instructions are particularly important because the CPSC says recalled lithium-ion batteries should not be placed in ordinary household rubbish or general recycling.Consumers are also advised not to put the device into street-level or curbside recycling bins or used battery recycling boxes commonly found at retail and home-improvement stores. Instead, they should contact their local household hazardous waste collection centre to ask whether it accepts recalled lithium-ion batteries. If it does not, the CPSC advises consumers to contact their municipality for further guidance.
What consumers should check before seeking a refund
Anyone who owns a NEWDERY power bank should first check whether it matches the recalled model. The key identifier is ZHX-PB22, printed on the back. The recalled units are black and have yellow cables, with the NEWDERY name on the front. The CPSC lists NEWDERY’s consumer contact number as 888-256-6673, available from 11am to 7pm ET Monday through Friday. Consumers can also contact the company by email at support@newdery.com or use the recall information provided on NEWDERY’s website. The September 24 recall carries CPSC recall number 26-792. For consumers, the central message is straightforward, if the power bank is the recalled ZHX-PB22 model, it should no longer be used, and it should be handled through the recall and appropriate hazardous-waste disposal process rather than being thrown into ordinary rubbish or recycling.
