{"id":18494,"date":"2026-08-31T08:01:47","date_gmt":"2026-08-31T08:01:47","guid":{"rendered":"https:\/\/koshalsambada.in\/?p=18494"},"modified":"2026-08-31T08:01:47","modified_gmt":"2026-08-31T08:01:47","slug":"zomato-layoffs-250-jobs-cut-as-company-shuts-customer-support-centre-in-hyderabad","status":"publish","type":"post","link":"https:\/\/koshalsambada.in\/?p=18494","title":{"rendered":"Zomato layoffs: 250 jobs cut as company shuts customer support centre in Hyderabad"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<div class=\"e9jwa\">\n<div class=\"vdo_embedd\">\n<div class=\"GfdvZ\">\n<section class=\"_bIDB  clearfix id-r-component leadmedia undefined undefined  E9tg9 \" style=\"top:0px\">\n<div class=\"_bIDB\" data-ua-type=\"1\" onclick=\"stpPgtnAndPrvntDefault(event)\">\n<div class=\"ypVvZ\">\n<div class=\"WGttI\"><img src=\"https:\/\/static.toiimg.com\/thumb\/msid-133644835,imgsize-23578,width-400,height-225,resizemode-4\/zomato.jpg\" alt=\"Zomato layoffs: 250 jobs cut as company shuts customer support centre in Hyderabad\" decoding=\"async\" fetchpriority=\"high\"\/><\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div><\/div>\n<\/div>\n<p>Food delivery platform Zomato has reportedly shut down its customer support operations in Hyderabad. According to a report by Economic Times, the shut down of customer support operations in Hyderabad has resulted in around 250 employees losing their jobs.<!-- --> The report further states that this decision of the company is part of a restructuring exercise following changes in Zomato\u2019s customer support model over the past six months, with a larger share of work is now being outsourced to external partners.<span class=\"id-r-component br\" data-pos=\"3\"\/><\/p>\n<p><h2>Zomato consolidating in-house support operations<\/h2>\n<\/p>\n<p>According to the report by ET, Zomato is consolidating its in-house support operations at its Gurugram headquarters, bringing them closer to its product, technology, analytics, and business teams. <!-- -->Employees were informed of the decision on Monday as part of a review of Zomato\u2019s customer support operating model and organisational requirements.<span class=\"id-r-component br\" data-pos=\"9\"\/><\/p>\n<p><h2>What Zomato will offer to affected employees<\/h2>\n<\/p>\n<p>Affected employees will receive their August salary and four months\u2019 pay, including contractual notice pay and a one-time ex gratia payment. Their medical insurance and counselling support will continue until March 31, 2027.<span class=\"id-r-component br\" data-pos=\"12\"\/>The move aligns with a broader trend among consumer internet companies shifting customer support functions to external service providers and automation, reducing the need for large in-house teams. Zomato had previously laid off around 500 junior-level employees in April 2025.<span class=\"id-r-component br\" data-pos=\"16\"\/><\/p>\n<p><h2>Zomato founder Deepinder Goyal gives an update on Temple device<\/h2>\n<\/p>\n<p>In related news, recently, Zomato founder and former CEO Deepinder Goyal recently shared an update about the wearable device \u2013 Temple. In an X (formerly Twitter) post, Deepinder Goyal said that the device is now less than half the size of the version shown earlier. Goyal said the smaller design makes Temple the smallest wearable on the market by volume, while also claiming it is the most powerful. <!-- -->\u201cTemple is now less than half the size of what you&#8217;ve seen so far.<!-- --> Volumetrically, Temple is now the smallest wearable on the market, and the most^10 powerful. Living and training with Temple is going to change your life,\u201d the Zomato founder wrote. However, Goyal did not provide specific measurements or technical details in the post explaining how the device&#8217;s size was reduced.<span class=\"id-r-component br\" data-pos=\"23\"\/>In the post, Deepinder Goyal also said Temple is moving closer to its limited launch. \u201cWe will start taking pre-orders for our limited launch edition @temple very soon &#8211; shipping before the end of 2026,\u201d he said.<span class=\"id-r-component br\" data-pos=\"25\"\/>People interested in the wearable can join Temple&#8217;s mailing list through its website to receive updates about the pre-orders and launch.<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/timesofindia.indiatimes.com\/technology\/tech-news\/zomato-layoffs-250-jobs-cut-as-company-shuts-customer-support-centre-in-hyderabad\/articleshow\/133644813.cms\" target=\"_blank\" rel=\"noopener\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Food delivery platform Zomato has reportedly shut down its customer support operations in Hyderabad. According to a report by Economic Times, the shut down of customer support operations in Hyderabad has resulted in around 250 employees losing their jobs. The report further states that this decision of the company is part of a restructuring exercise [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":18495,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-18494","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-31"],"magazineBlocksPostFeaturedMedia":{"thumbnail":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg","medium":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg","medium_large":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg","large":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg","1536x1536":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg","2048x2048":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg","blogsy-small":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg","blogsy-small-tall":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg","blogsy-small-square":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg","blogsy-small-masonry":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg","blogsy-medium":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg","blogsy-medium-masonry":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg","blogsy-large":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg","blogsy-wide":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg"},"magazineBlocksPostAuthor":{"name":"admin","avatar":"https:\/\/secure.gravatar.com\/avatar\/8709732a479614e7a8aa24d3eb1b239f30dc6d90c61464ed495001e7a469d856?s=96&d=mm&r=g"},"magazineBlocksPostCommentsNumber":"0","magazineBlocksPostExcerpt":"Food delivery platform Zomato has reportedly shut down its customer support operations in Hyderabad. According to a report by Economic Times, the shut down of customer support operations in Hyderabad has resulted in around 250 employees losing their jobs. The report further states that this decision of the company is part of a restructuring exercise [&hellip;]","magazineBlocksPostCategories":["\u0b26\u0b47\u0b36 \u0b2c\u0b3f\u0b26\u0b47\u0b36"],"magazineBlocksPostViewCount":1,"magazineBlocksPostReadTime":3,"magazine_blocks_featured_image_url":{"full":["https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg",400,225,false],"medium":["https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg",300,169,false],"thumbnail":["https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/zomato.jpg",150,84,false]},"magazine_blocks_author":{"display_name":"admin","author_link":"https:\/\/koshalsambada.in\/author\/admin"},"magazine_blocks_comment":0,"magazine_blocks_author_image":"https:\/\/secure.gravatar.com\/avatar\/8709732a479614e7a8aa24d3eb1b239f30dc6d90c61464ed495001e7a469d856?s=96&d=mm&r=g","magazine_blocks_category":"<a href=\"#\" class=\"category-link category-link-31\">\u0b26\u0b47\u0b36 \u0b2c\u0b3f\u0b26\u0b47\u0b36<\/a>","_links":{"self":[{"href":"https:\/\/koshalsambada.in\/index.php?rest_route=\/wp\/v2\/posts\/18494","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/koshalsambada.in\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/koshalsambada.in\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/koshalsambada.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/koshalsambada.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18494"}],"version-history":[{"count":0,"href":"https:\/\/koshalsambada.in\/index.php?rest_route=\/wp\/v2\/posts\/18494\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/koshalsambada.in\/index.php?rest_route=\/wp\/v2\/media\/18495"}],"wp:attachment":[{"href":"https:\/\/koshalsambada.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18494"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/koshalsambada.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=18494"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/koshalsambada.in\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=18494"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}