{"id":1670,"date":"2026-07-14T04:28:41","date_gmt":"2026-07-14T04:28:41","guid":{"rendered":"https:\/\/koshalsambada.in\/?p=1670"},"modified":"2026-07-14T04:28:41","modified_gmt":"2026-07-14T04:28:41","slug":"passengers-jewellery-stolen-on-rajdhani-express-court-orders-railways-to-pay-rs-80000","status":"publish","type":"post","link":"https:\/\/koshalsambada.in\/?p=1670","title":{"rendered":"Passenger&#8217;s jewellery stolen on Rajdhani Express; court orders Railways to pay Rs 80,000"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<div class=\"e9jwa\">\n<div class=\"vdo_embedd\">\n<div class=\"GfdvZ\">\n<section class=\"_bIDB  clearfix id-r-component leadmedia undefined undefined  E9tg9 \" style=\"top:0px\">\n<div class=\"_bIDB\" data-ua-type=\"1\" onclick=\"stpPgtnAndPrvntDefault(event)\">\n<div class=\"ypVvZ\">\n<div class=\"WGttI\"><img src=\"https:\/\/static.toiimg.com\/thumb\/msid-132380831,imgsize-116849,width-400,height-225,resizemode-4\/132380831.jpg\" alt=\"Passenger's jewellery stolen on Rajdhani Express; court orders Railways to pay Rs 80,000\" title=\"AI generated image used for representational purpose\" decoding=\"async\" fetchpriority=\"high\"\/><\/div>\n<\/div>\n<\/div>\n<div class=\"Ta7d_ img_cptn\"><span title=\"AI generated image used for representational purpose\">AI generated image used for representational purpose<\/span><\/div>\n<\/section>\n<\/div><\/div>\n<\/div>\n<p>NEW DELHI: A district consumer commission in Punjab has directed Northern Railway to pay Rs 80,000 to a couple whose handbag, containing a gold mangalsutra and cash, was stolen during a journey on the Dibrugarh\u2013New Delhi Rajdhani Express.<!-- --> In its June 30 order, the commission held the Railways guilty of deficiency in service.<span class=\"id-r-component br\" data-pos=\"3\"\/><span class=\"strong\" data-ua-type=\"1\" onclick=\"stpPgtnAndPrvntDefault(event)\">How the theft happened on the Rajdhani Express<\/span><span class=\"id-r-component br\" data-pos=\"5\"\/>The complainant, Kalu Ram, was travelling with his wife Suman Yadav and their child in a 3AC coach of the Rajdhani Express on December 14, 2021. The family had booked three seats, paying Rs 13,280 for the reservation, according to the court order.<span class=\"id-r-component br\" data-pos=\"7\"\/>The couple alleged their handbag, kept near them, went missing when the train reached Pandit Deen Dayal Upadhyay (DDU) Railway Station. <!-- -->The bag held a 15-gram gold mangalsutra worth around Rs 65,000, cash of Rs 5,000, and Suman Yadav&#8217;s bank passbook. According to the complaint, the couple looked for the coach attendant right after discovering the theft but could not find one, and instead alerted an RPF official and the travelling ticket examiner (TTE) on board.<span class=\"id-r-component br\" data-pos=\"12\"\/>After reaching New Delhi, they registered a Zero FIR. When repeated requests to the Railways for help yielded no result, the couple approached the District Consumer Disputes Redressal Commission, Pathankot, seeking Rs 70,000 for the stolen items plus Rs 5 lakh in damages for mental harassment.<span class=\"id-r-component br\" data-pos=\"15\"\/>Northern Railway contested the complaint, arguing that the theft was never brought to the notice of the station master concerned, and cited a 2013 Supreme Court order in Vijay Kumar Jain v. Union of India, which held that the Railways cannot be held responsible for un-booked luggage.<span class=\"id-r-component br\" data-pos=\"17\"\/>Why the consumer commission held Railways liable<span class=\"id-r-component br\" data-pos=\"19\"\/>The bench, comprising President Kulwinder Singh Pannu and Member Raj Kumar Shukla, found a contradiction in the Railways&#8217; own evidence. <!-- -->Records submitted by the Railways themselves showed that an RPF escort team, led by a Head Constable, had in fact attended to the couple during the journey after receiving their complaint \u2014 undercutting the Railways&#8217; claim that no information about the theft was available to the administration.<span class=\"id-r-component br\" data-pos=\"23\"\/>&#8220;Once, the railway admits that its RPF Escort received the complaint it cannot simultaneously contend that no information was available with the railway administration. <!-- -->It is further clear that the complainants lodged a FIR (Zero FIR) at the destination which is exhibited as Ex. C-3. It is also an admitted position that the incident occurred in a reserved 3 AC coach,&#8221; the commission held.<span class=\"id-r-component br\" data-pos=\"27\"\/>The commission also pointed out that the Railways never disputed the couple&#8217;s claim that no coach attendant was present when the theft occurred, and failed to produce the attendant&#8217;s duty roster or any other record to show staff were actually on duty at the time.<span class=\"id-r-component br\" data-pos=\"30\"\/>&#8220;The opposite parties have never rebutted the absence of coach attendant and neither produced the duty roaster of the coach attendant to establish that the coach attendant was present at that time and performing his duties. The opposite parties withhold the best available evidence available only with them giving an adverse inference,&#8221; the commission added.<span class=\"id-r-component br\" data-pos=\"33\"\/>Taking all these points together \u2014 the couple&#8217;s prompt report to the RPF, the Railways&#8217; contradictory statements, the absence of a coach attendant, and the Railways&#8217; failure to produce duty records \u2014 the commission held the Railways liable for deficiency in service.<span class=\"id-r-component br\" data-pos=\"36\"\/>The commission partly allowed the complaint. It ordered Northern Railway to pay Rs 70,000 for the stolen items, along with 6 per cent yearly interest counted from the date the case was filed until the money is actually paid. It further ordered an extra Rs 10,000 for the mental harassment the couple faced, bringing the total to Rs 80,000.<span class=\"id-r-component br\" data-pos=\"38\"\/>The order also said that if the Railways don&#8217;t pay within one month of getting a copy of the order, they will have to pay a higher interest rate of 12 per cent per year on the full amount, counted from the date the case was filed.<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/timesofindia.indiatimes.com\/legal\/news\/passengers-jewellery-stolen-on-rajdhani-express-court-orders-railways-to-pay-rs-80000\/articleshow\/132380622.cms\" target=\"_blank\" rel=\"noopener\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>AI generated image used for representational purpose NEW DELHI: A district consumer commission in Punjab has directed Northern Railway to pay Rs 80,000 to a couple whose handbag, containing a gold mangalsutra and cash, was stolen during a journey on the Dibrugarh\u2013New Delhi Rajdhani Express. In its June 30 order, the commission held the Railways [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1671,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-1670","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-31"],"magazineBlocksPostFeaturedMedia":{"thumbnail":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg","medium":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg","medium_large":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg","large":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg","1536x1536":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg","2048x2048":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg","blogsy-small":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg","blogsy-small-tall":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg","blogsy-small-square":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg","blogsy-small-masonry":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg","blogsy-medium":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg","blogsy-medium-masonry":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg","blogsy-large":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg","blogsy-wide":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg"},"magazineBlocksPostAuthor":{"name":"admin","avatar":"https:\/\/secure.gravatar.com\/avatar\/8709732a479614e7a8aa24d3eb1b239f30dc6d90c61464ed495001e7a469d856?s=96&d=mm&r=g"},"magazineBlocksPostCommentsNumber":"0","magazineBlocksPostExcerpt":"AI generated image used for representational purpose NEW DELHI: A district consumer commission in Punjab has directed Northern Railway to pay Rs 80,000 to a couple whose handbag, containing a gold mangalsutra and cash, was stolen during a journey on the Dibrugarh\u2013New Delhi Rajdhani Express. In its June 30 order, the commission held the Railways [&hellip;]","magazineBlocksPostCategories":["\u0b26\u0b47\u0b36 \u0b2c\u0b3f\u0b26\u0b47\u0b36"],"magazineBlocksPostViewCount":10,"magazineBlocksPostReadTime":4,"magazine_blocks_featured_image_url":{"full":["https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg",400,225,false],"medium":["https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg",300,169,false],"thumbnail":["https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/07\/132380831.jpg",150,84,false]},"magazine_blocks_author":{"display_name":"admin","author_link":"https:\/\/koshalsambada.in\/author\/admin"},"magazine_blocks_comment":0,"magazine_blocks_author_image":"https:\/\/secure.gravatar.com\/avatar\/8709732a479614e7a8aa24d3eb1b239f30dc6d90c61464ed495001e7a469d856?s=96&d=mm&r=g","magazine_blocks_category":"<a href=\"#\" class=\"category-link category-link-31\">\u0b26\u0b47\u0b36 \u0b2c\u0b3f\u0b26\u0b47\u0b36<\/a>","_links":{"self":[{"href":"https:\/\/koshalsambada.in\/index.php?rest_route=\/wp\/v2\/posts\/1670","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/koshalsambada.in\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/koshalsambada.in\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/koshalsambada.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/koshalsambada.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1670"}],"version-history":[{"count":0,"href":"https:\/\/koshalsambada.in\/index.php?rest_route=\/wp\/v2\/posts\/1670\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/koshalsambada.in\/index.php?rest_route=\/wp\/v2\/media\/1671"}],"wp:attachment":[{"href":"https:\/\/koshalsambada.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1670"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/koshalsambada.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1670"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/koshalsambada.in\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}