{"id":13047,"date":"2026-08-16T16:02:57","date_gmt":"2026-08-16T16:02:57","guid":{"rendered":"https:\/\/koshalsambada.in\/?p=13047"},"modified":"2026-08-16T16:02:57","modified_gmt":"2026-08-16T16:02:57","slug":"they-were-indian-so-we-didnt-count-them-us-cleaning-business-owner-faces-scrutiny-over-racial-profiling","status":"publish","type":"post","link":"https:\/\/koshalsambada.in\/?p=13047","title":{"rendered":"&#8216;They were Indian, so we didn\u2019t count them&#8217;: US cleaning business owner faces scrutiny over racial profiling"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div data-articlebody=\"1\"><video-embed value=\"false\"\/><\/p>\n<div class=\"ihgno clearfix  \">\n<div class=\"e9jwa\">\n<div class=\"vdo_embedd\">\n<div class=\"GfdvZ\">\n<section class=\"_bIDB  clearfix id-r-component leadmedia undefined undefined  E9tg9 \" style=\"top:0px\">\n<div class=\"_bIDB\" data-ua-type=\"1\" onclick=\"stpPgtnAndPrvntDefault(event)\">\n<div class=\"ypVvZ\">\n<div class=\"WGttI\"><img src=\"https:\/\/static.toiimg.com\/thumb\/msid-133278240,imgsize-763765,width-400,height-225,resizemode-4\/us-business-owner.jpg\" alt=\"'They were Indian, so we didn\u2019t count them': US cleaning business owner faces scrutiny over racial profiling\" title=\"North Carolina cleaning business owner faces scrutiny after saying his team did not count Indian callers as potential leads\/Image: Getty Images\" decoding=\"async\" fetchpriority=\"high\"\/><\/div>\n<\/div>\n<\/div>\n<div class=\"Ta7d_ img_cptn\"><span title=\"North Carolina cleaning business owner faces scrutiny after saying his team did not count Indian callers as potential leads\/Image: Getty Images\">North Carolina cleaning business owner faces scrutiny after saying his team did not count Indian callers as potential leads\/Image: Getty Images<\/span><\/div>\n<\/section>\n<\/div><\/div>\n<\/div>\n<p>A North Carolina cleaning business owner has come under scrutiny after saying he instructed his team not to count Indian callers as potential customers, raising concerns about possible discrimination based on ethnicity.<span class=\"id-r-component br\" data-pos=\"2\"\/>Robert Nolen wrote on X that he teaches his staff to \u201cprofile every client\u201d and said:<span class=\"id-r-component br\" data-pos=\"4\"\/>\u201cThey were Indian so we didn&#8217;t count them as a lead.\u201d<span class=\"id-r-component br\" data-pos=\"6\"\/>He also said his team had separated Indian callers and discussed changing prices to discourage them from using the business. In another post, he wrote: \u201cWe don\u2019t want your business.\u201d<span class=\"id-r-component br\" data-pos=\"10\"\/>The Indian American Advocacy Council (IAAC) is reviewing Nolen&#8217;s public statements and seeking accounts from Indian customers, applicants, workers and contractors who believe they were treated differently because of their ethnicity or national origin.<span class=\"id-r-component br\" data-pos=\"15\"\/>IAAC said the statements could raise legal concerns if they describe the way Nolen&#8217;s business actually treats customers. The group also cited Charlotte rules that prohibit businesses from indicating that services will be denied or that customers are unwelcome because of national origin or ethnicity.<\/div>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/timesofindia.indiatimes.com\/world\/us\/they-were-indian-so-we-didnt-count-them-us-cleaning-business-owner-faces-scrutiny-over-racial-profiling\/articleshow\/133277678.cms\" target=\"_blank\" rel=\"noopener\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>North Carolina cleaning business owner faces scrutiny after saying his team did not count Indian callers as potential leads\/Image: Getty Images A North Carolina cleaning business owner has come under scrutiny after saying he instructed his team not to count Indian callers as potential customers, raising concerns about possible discrimination based on ethnicity.Robert Nolen wrote [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":13048,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-13047","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-31"],"magazineBlocksPostFeaturedMedia":{"thumbnail":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/us-business-owner.jpg","medium":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/us-business-owner.jpg","medium_large":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/us-business-owner.jpg","large":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/us-business-owner.jpg","1536x1536":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/us-business-owner.jpg","2048x2048":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/us-business-owner.jpg","blogsy-small":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/us-business-owner.jpg","blogsy-small-tall":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/us-business-owner.jpg","blogsy-small-square":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/us-business-owner.jpg","blogsy-small-masonry":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/us-business-owner.jpg","blogsy-medium":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/us-business-owner.jpg","blogsy-medium-masonry":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/us-business-owner.jpg","blogsy-large":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/us-business-owner.jpg","blogsy-wide":"https:\/\/koshalsambada.in\/wp-content\/uploads\/2026\/08\/us-business-owner.jpg"},"magazineBlocksPostAuthor":{"name":"admin","avatar":"https:\/\/secure.gravatar.com\/avatar\/8709732a479614e7a8aa24d3eb1b239f30dc6d90c61464ed495001e7a469d856?s=96&d=mm&r=g"},"magazineBlocksPostCommentsNumber":"0","magazineBlocksPostExcerpt":"North Carolina cleaning business owner faces scrutiny after saying his team did not count Indian callers as potential leads\/Image: Getty Images A North Carolina cleaning business owner has come under scrutiny after saying he instructed his team not to count Indian callers as potential customers, raising concerns about possible discrimination based on ethnicity.Robert Nolen wrote [&hellip;]","magazineBlocksPostCategories":["\u0b26\u0b47\u0b36 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